Ben Laurie has a nice little post up “More Banking Stupidity: Phished by Visa:”
Not content with destroying the world’s economies, the banking industry is also bent on ruining us individually, it seems. Take a look at Verified By Visa. Allegedly this protects cardholders – by training them to expect a process in which there’s absolutely no way to know whether you are being phished or not. Even more astonishing is that this seen as a benefit!
Ben’s analysis seems pretty good, except for one thing–he doesn’t say anything about what to do. Right now, we can see that organizations are flailing around, trying to address the problem. And pointing out problems can be helpful, “you’re wrong” is a pet peeve of mine. (While, Michael Howard’s really, but I’ve adopted it.)
So Mr Laurie, don’t do that. Don’t just say what not to do. Say what to do.
The security engineering community needs to come together and speak out on what the right design is. I’m going to ask Ben, Gunnar Peterson, Rich Mogull and Mike Dahn to ask what should we do? Can the four of you come to agreement on what to recommend?
(My recommendation, incidentally, stands from August 2005, in the essay “Preserving the Internet Channel Against Phishers.” Short version: bookmarks, although I need to add, empower people to use the bookmarks by giving them a list of pending actions from the login landing page.)
Photo: “The Matt Malone experience”
[Update: edited title. Thanks, @mortman. Update 2: Fixed Mike Dahn’s URL; Firefox still not happy, I don’t think I can fix the post URL.]